volunteer

Join Us in Providing Compassionate Care and Support

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Looking for a meaningful way to give back locally? Discover the rewarding world of hospice volunteering with Walla Walla Community Hospice. We offer a range of volunteer opportunities to match various talents, interests, and availability.

Whether you’re drawn to providing companionship for patients, supporting families, or helping with behind-the-scenes operations, your contribution can make a significant difference. Every role, big or small, contributes to our mission of enhancing the lives of those we serve throughout Walla Walla County, Columbia County, and Northeast Umatilla County.
If you have compassion to share and a desire to positively impact our community, we warmly welcome you to become part of our dedicated volunteer team at Walla Walla Community Hospice.

Volunteer Opportunities

Whether volunteering directly with patients, in the office, or during an event, Walla Walla Community Hospice Volunteers are an essential part of the team! Your gift of time and talents helps us deliver high-quality compassionate care to our patients, as well as support for their caregivers and loved ones.

If you would like to learn more about our volunteer opportunities, please email us at volunteer@wwhospice.org, or call our office at 509.525.556.

If you are ready to get started supporting the important work of WWCH, please click the link below to complete and application!

Senior man with his son video chatting at home
Patient Support Team Member

Descriptions

Patient Support Volunteers are a vital part of the hospice team. Patient support volunteers assist staff in meeting the needs of our patients and their families. The volunteer’s role is generally that of a listener, but they may also spend time visiting, reading to the patient, playing music or singing, writing letters, light housekeeping, or meal preparation for the patient. A typical time commitment is about 2-4 hours a week, but the actual amount can vary depending on the needs of the patient and family. Training is provided for Patient Support Volunteers before they visit patients.
Volunteer candidates need to complete an application process including reference and background checks. Military veterans are especially encouraged to apply!
Descriptions
Walla Walla Community Hospice is one of only five Washington State Hospices which have achieved a Level 4 partnership in the We Honor Veterans program. We have military veteran volunteers who publicly acknowledge the military service and sacrifices made by the patient (Veteran) and his/her family. The ceremony offers an opportunity for each veteran to share part of his or her story. By doing so, a sense of meaning and purpose can be gained by the Veteran.
Descriptions
We have jobs large and small that need to be done to keep our organization running smoothly. Office/clerical work, help with large mailings, unpacking freight, and cleaning the parking lot are just a few examples.
Descriptions
Many hands are needed for successful events! We need volunteers with a wide range of skills including decorating, soliciting donations, planning, hospitality. Sometimes we just need helpers who are good at following directions and want to help.
Descriptions

Camp Amanda volunteers are paired one-on-one with a camper for the duration of camp. Volunteer candidates need to complete an application process including reference and background checks. To find out more about Camp Amanda contact us at campamanda@wwhospice.org

Descriptions
Our board consists of community professionals and representatives who bring their skills and experiences to bear to help us further the hospice mission. Board members very generously volunteer their time and commit to two consecutive three-year terms.

FAQs About Volunteering

Hospice is a comprehensive model of care designed to meet the needs of individuals, and their loved ones, who are dealing with a life-limiting illness, and whose goals of care are focused on quality of life rather than a cure. Hospice care is comfort-focused, addressing symptoms such as pain, as well as emotional and spiritual support for individuals and their loved ones. Hospice services are provided wherever an individual lives. This may include a private home, adult family home, assisted living facility, or skilled nursing facility. At times, when symptoms cannot be effectively managed elsewhere, hospice care may be provided in a hospital. This is rare and generally short-term.

Hospice care is for individuals with a life expectancy of months versus years. Medical eligibility is defined as a life-limiting prognosis of 6 months or less of life if the disease runs its normal course. Eligibility is determined by your medical provider, if you have one, and a hospice physician. If you do not have a medical provider, a hospice physician can serve as your provider. In addition to cancer, some common hospice diagnoses are dementia, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), stroke (CVA) and Lou Gehrig’s disease (ALS). A hospice team member will complete an eligibility evaluation during the assessment/admission visit.
Hospice is a model of care, and not a “place” to go at the end of life. Hospice care is most often provided in the hospice patient’s “home,” which could be a private home, adult family home, assisted living facility, skilled nursing facility, a hotel room, etc. While most hospice care can be managed in the home, there may be times when a higher level of care is needed in order to manage acute and severe symptoms that cannot be managed at home. This is typically short-term inpatient care provided at a hospice contracted-hospital and is called Hospice General Inpatient Care (GIP).
Medicare, Medicaid, and many private insurance plans provide a specific hospice benefit. Hospice services are fully covered under both the Medicare and Medicaid hospice benefit. Private insurance coverage is determined by your specific plan. Since services are covered on a daily basis, any copayments or coinsurance will generally apply on a per day basis. The hospice care team is available to help with questions you may have. However, please contact your insurer if you have questions about your specific hospice benefit.
The hospice care team provides comfort focused care with intermittent visits.
Hospice covers medications for comfort and management of symptoms related to the hospice diagnosis. These may include medications for pain or discomfort, shortness of breath, nausea, or anxiety. The nurse will discuss medications at the initial nursing assessment visit, and then continue discussions at subsequent visits. Typically, medications change during the course of hospice care.
Hospice care focuses on comfort and quality of life. Hospice covers all medications that are related to the hospice diagnosis and needed for alleviating symptoms. Hospice does not cover curative medications as the goal of hospice is comfort. Hospice also provides medical equipment and supplies related to the hospice diagnosis. These may include:
Hospice does not provide full-time caregiving. Hospice staff visit intermittently. The frequency of visits is determined by the ongoing assessment of clinical needs and may change throughout the course of care. A nursing visit occurs at least bi-weekly, and typically visits from all members of the hospice team increase as illness progresses. Patients and their caregivers can contact their hospice care team by phone, Monday-Friday, 8:30am – 5:00pm, if they have questions or needs between scheduled visits. On-call nurse support is available 24 hours per day for more urgent needs. The hospice social worker is a resource to offer practical and emotional support while patients and families determine a full-time caregiving plan.
Hospice does not cover expenses related to housing, food, or personal care. Individuals must cover these costs either through private payment or through Medicaid (if they qualify). Some private insurances, as well as Veteran’s benefits, may provide some coverage for room, board, and daily personal care. If you or your loved one resides at a facility, it is important to work with facility staff to determine how starting hospice may impact you or your loved one’s expenses.
Medicare and other insurers will not cover hospice and home health simultaneously. The goal of home health is to rehabilitate and recover, while the goal of hospice is comfort. Certain limited therapy services may be included in the hospice plan of care based on the hospice nursing assessment.
Typically, people receiving hospice care wish to avoid returning to the hospital, and hospice support can help achieve that goal. Going to the hospital for lifesaving or lifeprolonging interventions or treatments is generally not aligned with the hospice model of care. However, there are times when hospital-level care may be indicated for acute symptom management. It is important to contact the hospice team to discuss options before going to the hospital or emergency department. All care for your hospice diagnosis must be provided directly by your hospice agency or arranged through your hospice agency. Seeking services independently could result in personal financial responsibility for those services.
If more intensive medical care is needed, the care team may recommend care in a hospice contracted-hospital. This is called Hospice General Inpatient Care (GIP). GIP is typically short-term and continues until symptoms are managed. Once symptoms are controlled, the patient will return to their home setting.
An individual can receive hospice care as long as they are deemed eligible for hospice as determined by the hospice team, based Medicare eligibility criteria. Sometimes people receive hospice services for over six months. Sometimes a person’s condition stabilizes, or improves, and they are no longer medically eligible for hospice services. If an individual is discharged from hospice, services can be restarted again in the future once medical eligibility for hospice is established. Private insurance plans generally have limitations on the duration of hospice services.
Anyone may contact Walla Walla Community Hospice to request a hospice evaluation. If you or a loved one is at a care facility or hospital, the social worker or medical team can assist you with the referral to hospice. We will work with you to schedule a hospice assessment or admissionvisit. A hospice team member will complete an evaluation during the initial visit to determine if you or your loved one qualify for services.
It is important that the Durable Power of Attorney(s)/legal decision maker is present during the hospice evaluation/admission visit. If the patient cannot make medical decisions, and the DPOA/legal decision maker is not able to attend, it is critical that the hospice admission forms are signed in advance. The hospice admission cannot take place unless this occurs.
Contact Walla Walla Community Hospice at 509.525.5561 if you have any questions. If you have a confirmed hospice assessment/admission visit, but your plans or circumstances change, and you no longer wish to proceed with hospice, please call us immediately to notify us about your decision. This allows us to reschedule your appointment time with another individual in need of hospice services.
Walla Walla Community Hospice is your local non-profit hospice provider, serving individuals in the Walla Walla Valley since 1980. Our dedicated and experienced team is committed to partnering with you and your loved ones to ensure you experience compassionate person-centered care when facing a life-limiting illness.